Shipito STOLE a package of mine worth 700 dollars plus all i payed for shipping! After 3 months (now it's 5!!!) they simply could not give me an answer about what happened to my item!! They had the paypal invoice of what i payed for it (700 dollars they even...Read more
I had a bicycle purchased with a stolen credit card shipped to their warehouse. I was able to catch the bike before it shipped from their Tualatin warehouse, however they refuse to ship the bike back to me even after I sent them a return shipping label. The police are...Read more
I didn't like
- Wasting my time
All went well until my 4th delivery, and then *** broke loose. After receiving confirmation for my package consolidation I ordered mailout (SHIPITOFR2558567) on 20.02.2017 from the HAWTHORNE warehouse. Seven working days later I started inquiring as for why the package...Read more
I'm sad because I knew Shipito for more than 4 years and noticed one day a real drop on service quality, price raises, web site bugs, very slow processing of packages, poor customer service when u contact them, they're really not efficient. It's really not what it used...Read more
I was trying to find a new freight forwarding company so I decided to give Shipito a go. I used their http://calculator.shipito.com to simulate a package delivery to where I live. It worked perfectly – the page gave me a lot of options and prices for delivery. So I...Read more
Review of mail forwarding company Shipito--------Seriously, the absolute worst customer service of any company I've ever had the displeasure of having to work with. After they destroyed several of my packages last time I used them, I vowed never to use them again....Read more
Same story - have been a customer for over 5 years and was recommending shipito to friends and family left and right. Then when I had a batch of packages costing over 1500 USD shipped over to the OR warehouse, as usually, the problems ensued. Several packages were not...Read more
Shipito Delivery Service Review
I have waited over 7 days to send my package and nothing has happened. I've tried to send the package twice and each time it was cancelled with no email or reason why. I have raised an online ticket and been ignored. I've tried live chat and they just tell me someone will get back to me. No-one does.
This used to be a great company with good customer service. Someone else bought it and now customer service is non existent. They lost 4 of my packages in 4 weeks and don't seem to care. I no longer trust them and will stop using them. The customer agents cannot do...Read more
I started using Shipito from 2013. At first it was fantastic. Quick turn around time. Speedy shipping methods even USPS, comparable rate, good customer service and a user friendly platform to gain access to your suite and packages. Over the years, especially this year...Read more
Do you have something to say about Shipito? What happened? What can we help you with?