156 views
0 comments
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.0

This company was great 2+ years ago, you USED to be able to save on shipping, consolidation USED to be a cost effective way to get multiple items sent home and general service was reliable and great.

Now they are consistently losing parcels, have a 'customer is always wrong' attitude and are charging you 3-4 times more for it. Issues I've had the last two times I used Shipito;

- lost parcel, delivery was signed for by Shipito staff but never arrived into my shipito mailbox. After contacting them many times about this, a staff member told me that the item (which they had found) was sent without a tracking number so they cannot release it into my account even though it matched my name (which, due to a combination of european family names, birth names and inherited names is the only one in existence). When asked what happens with that package, it turns out they are held for a number of months and then sold. Wow.

- credit card fraud scam, their site charged my card three times with their exorbitant delivery + consolidation fees (which is about 3 times higher than it was a year ago). When I asked for a refund I was told I would have pay a fee to have my money refunded back to me. HANG ON I hear you ask, you have to pay a fee to have money returned to you that was taken from your account without your consent and by their 'mistake', well yes, with SHIPITO you do.

- new insanely expensive delivery fees, here is a little food, total delivery fee for the below items which could have been placed in the smallest box known to man and not even come anywhere near 200grams, $98us!!!!!! Yes $98us for the below;

- tshirt

- 2 x small conduit clamps (10ish grams)

- 2 x small rubber plugs (10ish grams)

- 4 x 35ml skincare products

DO NOT USE SHIPITO, if you are mad and decide fraud, scams and bad attitudes is your thing then by all means go for it. If you are looking for a honest and reliable company to deal with then this is DEFINITELY not the one.

Reason of review: Poor customer service.

Monetary Loss: $200.

Preferred solution: Let the company propose a solution.

Shipito Cons: Uncooperative service, Lost packages, Theft, Credit card fraud, Scam.

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Shipito Reviews

  1. 46 reviews
  2. 8 reviews
  3. 5 reviews
  4. 2 reviews
  5. 1 review
Shipito reviews