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Shipito - SCAMMERS HAVE YOU SHIP TO THIS COMPANY

Shipito - SCAMMERS HAVE YOU SHIP TO THIS COMPANY
I'm not sure what this place really is, but on January 12, 2019, I was scammed into shipping something I was selling on FaceBook MarketPlace to this address: Mercy Johnson 3501 Jack Northrop Avenue Hawthorne, CA 90250 If it was not for me catching a few small things wrong with the "PayPal" email (which turned out to be FAKE), I would not have been able to call PayPal and confirm I was had in time to be able to use USPS's Intercept in order to have my package returned to me. I have registered a complaint with the FBI and USPS Inspector's office as well. This place needs to be shut down immediately.
1.0
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Warranty
Website
#1447560
I attempted to use Shipito.com as a go between Smile Direct and Canada. It was a nightmare. After a month of efforts, including: emailing them photo id, emailing them the proof of shipment (including the tracking number), phone calls and help forms, I ended up not...
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1.5
#1411726
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Shipito - Fraud Alert!

It appears criminals are using Shipito to fraudulently acquire purchases. Someone hacked my store account and added a Shipito address to my store profile. It appears they were trying to order merchandise on my account and have it sent to a fraudulent name and address: Nam Nguyen Ngoc 2501 Jack Northrop Ave Suite XB132 Hawthorne, CA 90250 (348) 942-1487
#1410520
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Shipito in Tualatin, Oregon - Terrible customer service

Closed my account with 3000 usd of products.
2.3
Details
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Tracking Tool
Value for money
Website
I didn't like
  • Worst customer service
#1378597
Connection to Shipitto fraud... are we missing something? I personally lost just $30 in a fake check scam. Please follow... then google and start looking around yourself. You will see a massive fraud form before your eyes (or maybe complete incompetence or maybe...
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I didn't like
  • Lack of government oversight and justice
#1368683
Resolved
Shipito informed me that Fedex required an EIN. I submitted my EIN. Fedex apparently rejected it and informed me too late that they were rejecting the package. shipito knew this but didn't inform me. They are now claimign to offer me 10%discount on the next shipment....
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5.0
I liked
  • First contact was good assurance was provided all would be fine
I didn't like
  • His way of defrauding people
  • Poor service
  • Made me lose lots of money
#1366117
shipito lost or stole my package worth 700 dollars plus all the international shipping fees i payed!! The invoice was attached and was also photographed by them. My item disappeared and they give no explanations and they didnt not even try to find it or know what...
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1.0
I didn't like
  • Thieves
  • Made me lose lots of money
  • Closed my account when i tried to fight for my rights
#1362674
This is my first time using shipito. They are currently holding two of my packages as hostages. First they misplaced one of my package. I emailed them, they found it and the same was showing in my account ... BUT what I see are additional "special charges" slapped on...
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Shipito
Shipito
Shipito Verified Representative

Hi, First of all, I want to say I'm sorry about your first-time experience with us being so frustrating. We want to make things right wherever possible. To do that, I’m going ...

1.0
#1307961
Have had an account with Shipito for seven years. Initially the account was working well but now the company seems to have gotten too big to provide any service to its customers. They do not respond to questions except by providing standard responses from a play-book....
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Shipito
Shipito
Shipito Verified Representative

Hi, I want to thank you for being a customer since 2011, we do appreciate your business and rather than just saying it I want to prove it. From reading your review, it seems l...

1.0
I didn't like
  • Uncooperative service
  • Uncooperative
#1305424

I worked with this company for 5 years. They used to be good but not any more. I mostly shop for cosmetics/makeup items. Since the items I get shipped are fragile, I put in special requests for repackaging intructions and request bubble wrap a lot. This services are...
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Shipito
Shipito
Shipito Verified Representative

Hi, First of all, we want to thank you for being a customer for the last 5 years. We do value loyalty, but rather than just saying that, we want to show that. I'm going to sen...

#1257900