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1.0

This is my first time using shipito. They are currently holding two of my packages as hostages.

First they misplaced one of my package. I emailed them, they found it and the same was showing in my account ... BUT what I see are additional "special charges" slapped on to it. Photos $2 , customs declaration $5 plus is would have to pay extra charges which they have declared beforehand which are $2 per package , $3 for consolidation and $10 monthly membership fee if you want the option of package consolidation.

Now my i don't know why my account is under review. They want me to send them high resolution photographs of my passport, bank statements driving licence etc and submit invoices of my purchase . Wtf!

They want documents for the name I created the account too. I used a nickname ! How on earth would I submit documents for a nickname! It was only my account name ... Wtf!

I cannot submit the required documents for a nickname and so I think I'll have to give up on my package? I bought those with my hard earned money you *** Not by just thugging people thousands of miles away.

But what I am is persistent. I'll be posting this review in every platform that would be available to me.

Reason of review: Poor customer service.

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Shipito

Hi, First of all, I want to say I'm sorry about your first-time experience with us being so frustrating. We want to make things right wherever possible.

To do that, Iโ€™m going to be sending you a private message in your Pissed Consumer account which will ask of more info from you, all I need is for you to just to provide me your Shipito suite number.

Once I get that, Iโ€™ll begin looking into this right away for you. Also, I want to apologize for the late response, itโ€™s just as of recently that Shipito has made their account with this review site.

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